Terms & Conditions

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If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Apartment Groups relationship with you in relation to this website.

The term ‘Apartment 1 Limited’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

 

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It is subject to change without notice.

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Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Apartment Group’s prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

 

Website disclaimer:

The information contained in this website is for general information purposes only.

The information is provided by Apartment Group and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Apartment Group. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Apartment Group takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

 

Terms and Conditions: VIP Bookings at Collingwood Street

 

Arrival Time Please note that your booking is subject to your agreed arrival time. Late service begins at 10.30pm and latest arrival for all table bookings is Midnight. Please notify us with any amendment to your arrival time. Failure to arrive by midnight may result in your table being resold, resulting in the loss of your deposit.

Minimum Spend 50% of your agreed minimum spend is due 24 hours from when you receive your unique Cardsave payment link to secure your booking. The remaining balance is collected upon seating. Please note, we cannot provide any refunds if a minimum spend is not hit on the night.

Entry Fees Due to our events being co-promoted an incorporated entry charge is built into your package. The amount of which can be discussed with your Sales Executive.

Service Charge All purchases in our VIP areas / tables are subject to a 10% service charge. Minimum spends include this. Anything purchased on top of your minimum spend will be subject to 10% service charge.

Behaviour We do not tolerate unfriendly behaviour. Those who are deemed to be overly intoxicated upon arrival may be refused admission. Aggressive behaviour or drug taking is strictly prohibited & will not be tolerated. Any behaviour that is not seen as acceptable will result in the party being removed from the venue and all prepaid money will be forfeited in this situation.

Drugs Policy Please be aware that we operate a zero tolerance drug policy and we ask that you do not be offended if we request that you are searched upon entry or inside the venue. Anyone found with illegal drugs will be prohibited entry (as will your whole party) or removed from the venue and you may be reported to the police. Also, anyone found to be asking for drugs or offering drugs will be removed and banned for life. Again all prepaid money will be forfeited in this situation

Dress codes: Failure to adhere to our dress codes may result in being prohibited entry. If you have any questions, don’t hesitate to ask our Sales Team in advance.

Madame Koo: Smart Casual. NON OFFENSIVE FANCY DRESS IS ALLOWED

Florita’s: NO FANCY DRESS/accessories. Smart Casual. No sportswear.

House of Smith: NO FANCY DRESS/accessories. Dress to impress! Collared shirts and shoes encouraged but smart trainers will be allowed providing the overall look is presentable. No sportswear/casual attire.

ID Please bring valid ID (Driving License or Passport). Inspection of ID may be requested as a condition of entry and licensing. This will be done so using an official ID scanner. Failure to present valid ID will result in refusal of entry and loss of any prepaid money if whole group decide not to enter. Do not be offended as we are a challenge 25 venue.

We reserve the right to refuse entry.

 

Terms and Conditions: Private Events at Collingwood Street

 

Deposits – All private events require a deposit to be paid at the time of booking in order to secure the area. Deposit payments are negotiable at the time of booking but are usually either 50% of final agreed balance or the room hire fee.

Guest Numbers – We require final numbers for events no later than 10 days prior to the event for food and staffing purposes. Please respect that our areas/rooms have specific capacities for health and safety purposes. Our Sales Team will highlight the capacities to you at the time of enquiry.

Food – All food costs must be paid for prior to the event and we must be made aware of any dietary/allergy requirements at least two weeks in advance. Finalisation of food covers, menu choice and other requirements must be confirmed two weeks prior to the event.

Room Hire – Due to most of our nights being co-promoted, rooms / areas can usually only be hired exclusively until 23:00. All guest members can of course stay in the venue, the room / area will purely open up to the general public. We also sell our tables on an evening so your guest members may be asked to move from tables 30 – 15 minutes prior to party end to time. This is purely to ensure staff have enough time set up for those subsequent bookings.

ID – Please ensure all guests bring valid ID (Driving License or Passport). Inspection of ID may be requested as a condition of entry. Failure of any guest member to present valid ID will result in refusal of entry and no refund of monies paid. Do not be offended as we are a challenge 25 venue.

Behaviour – We do not tolerate unfriendly behaviour. Those who are deemed to be overly intoxicated upon arrival may be refused admission. Aggressive behaviour or drug taking is strictly prohibited & will not be tolerated. Any behaviour that is not seen as acceptable will result in the party being removed from the venue.

Drugs Policy – Please be aware that we operate a zero tolerance drug policy and we ask that you do not be offended if we request that you are searched upon entry or inside the venue. Anyone found with illegal drugs will be prohibited entry (as will your whole party) or removed from the venue and you may be reported to the police. Also, anyone found to be asking for drugs or offering drugs will be removed and banned for life.

Dress codes: For private events in our private event rooms, the dress code can be amended to suit your theme/event style but please let us know in advance. Our general dress codes are as follows:

Madame Koo: Smart Casual. FANCY DRESS ALLOWED

Florita’s: NO FANCY DRESS/accessories. Smart Casual. No sportswear.

House of Smith: NO FANCY DRESS/accessories. Dress to impress! Collared shirts and shoes encouraged but smart trainers will be allowed providing the overall look is presentable. No sportswear/casual attire.

We reserve the right to refuse entry.

 

Terms and Conditions: Cocktail Master class at Collingwood Street

 

  • Arrival Time – On the day of your class arrive at least 15 minutes prior and join us in Florita’s The bar will be open for drinks so you can try a cocktail or two while you wait for our staff to collect you! While we try to accommodate, late arrival for classes may result in your class being cut short. You can ring us on 0191 261 8271 to let us know if you are delayed
  • Inappropriate, unfriendly or aggressive behaviour will not be tolerated and you will be asked to leave the premises should this occur. Please respect our staff members and others around you.
  • Please note that ‘free pouring’ without a measure in Cocktail Classes is against our licensing laws and will not be tolerated.
  • Please drink responsibly – persons deemed to be intoxicated will be kindly asked to leave or may be refused entry.
  • Please also note our strict dress codes for our venues if you should join us after your class;
  • Dress codes:
  • Madame Koo – Smart Casual dress code FANCY DRESS ALLOWED
  • Florita’s NO FANCY DRESS/Accessories. Smart Casual. No sportswear. Trainers, casual jeans and jumpers are discouraged.
  • House of Smith NO FANCY DRESS/Accessories. Gents and Ladies are encouraged to dress to impress. No sportswear or heavily branded clothing. This is a must for House of Smith table bookings & entry to the House of Smith VIP area. No trainers/sportswear/casual attire.
  • ID – Please bring valid ID (Driving License or Passport) Inspection of ID may be requested. Do not be offended we are a challenge 25
  • Drugs Policy – Please be aware that we operate a zero tolerance drug policy and we ask that you do not be offended if we request that you are searched upon entry or inside the venue. Anyone found with illegal drugs will be prohibited entry (as will your whole party) or removed from the venue and you may be reported to the police. Also, anyone found to be asking for drugs or offering drugs will be removed and banned for life.
  • Service Charge All purchases in our VIP areas or with table bookings are subject to a 12.5% service charge. Minimum spends include this.

           We reserve the right to refuse entry.

 

Details of Processing of Personal Data – Collingwood Street

Data subjects

The Personal Data transferred may concern the following categories of Data Subjects:

Employees and directors of the Customer including members of their families, Supplier’s agents or subcontractors of the Customer, customers of the Customer

Categories of data

The Personal Data transferred may include, but is not limited to, the following categories of Personal Data:

Identification and contact data (name, address, title, contact details, date of birth, driving license details, passport details or other means of recognized identification documents, photograph, notes on unacceptable behaviour)

 Special categories of data (if appropriate)

The Personal Data transferred concern the following categories of data:

Special category data in relation to customers of our Customer relating to Ban Lists and inappropriate behaviour.

Processing operations

Personal Data may be subject to the following basic processing activities: to process customer data to provide Services for the Customer, to prevent crime, to verify identities and to comply with legal obligations.

Length of time for which Processing will be carried out:

The duration of the processing shall be no longer than reasonably necessary which shall be no longer than six years after termination or expiry of the Agreement or for any period required by law.

 Deletion of Data:

All data collected will be automatically removed from the data base after a period of 90 days, except in the following circumstances:

a) The customer has been banned from the premises of the Customer

b) The customer has agreed by signing an online form for the data to be kept and allows the Customer to use the data for contacting purposes

  

Terms and Conditions: Cocktail Master class at As You Like It, Nancy’s Bordello, Holy Hobo and Liberty Brown.

 

  • Arrival Time – On the day of your class arrive at least 15 minutes prior and join us at the bar. The bar will be open for drinks so you can try a cocktail or two while you wait for our staff to collect you! While we try to accommodate, late arrival for classes may result in your class being cut short. If your party will be delayed please call in advance to let us know.
  • Inappropriate, unfriendly or aggressive behaviour will not be tolerated and you will be asked to leave the premises should this occur. Please respect our staff members and others around you.
  • Please note that ‘free pouring’ without a measure in Cocktail Classes is against our licensing laws and will not be tolerated.
  • Please drink responsibly – persons deemed to be intoxicated will be kindly asked to leave or may be refused entry.
  • Please also note our strict dress codes for our venues if you should join us after your class;
  • Dress codes:
  • NO FANCY DRESS/Accessories. Gents and Ladies are encouraged to dress to impress. No sportswear or heavily branded clothing. No trainers/sportswear/casual attire.
  • ID – Please bring valid ID (Driving License or Passport) Inspection of ID may be requested. Do not be offended we are a challenge 25
  • Drugs Policy – Please be aware that we operate a zero tolerance drug policy and we ask that you do not be offended if we request that you are searched upon entry or inside the venue. Anyone found with illegal drugs will be prohibited entry (as will your whole party) or removed from the venue and you may be reported to the police. Also, anyone found to be asking for drugs or offering drugs will be removed and banned for life.
  • We reserve the right to refuse entry.

 

Terms and Conditions: Functions at Nancy’s Bordello

 

General

  1. Due to licensing laws we do not permit our guests to consume their own alcohol onto the premises.
  2. We operate a strict “Challenge 25” policy, in accordance with the guidelines set by Northumbria Police. We recommend that anyone fortunate enough to look under 25 brings along their photographic driving license or passport. We hope we do not cause offence to all those not asked for ID.
  3. We do not permit anyone under the age of 18 to be on the premises after 9pm. Exceptions can be made for private parties in the Boudoir. If your party includes anyone under the age of 18 it is your duty to inform us prior to the party.
  4. We cannot take responsibility for any lost or damaged property and do not have a cloakroom facility on site.
  5. If you are unhappy with any aspect of your experience with us, please let us know at the time so we can resolve the situation for you.

 

Financial

  1. We can provisionally hold areas for up to 14 days, after this we will try and contact you.  However if we have not received your deposit in this time we reserve the right to cancel your booking.
  2. You have a 14 day cooling off period during which you can cancel and your deposit will be returned.   After this date all deposits and final payments are non- refundable and non – transferable.
  3. When claiming your deposit after your function you must present us with the receipt given to you at the time of payment.
  4. If the minimum guest amount is not met or there are any damages to the venue then we have the right to keep your deposit.

 

Dining

  1. Due to food preparation laws, all food consumed on our premises must have been prepared by us. At the discretion of management, we may allow you to provide cakes or sweets.
  2. Menus are subject to change, in the unlikely event that this does happen your party will be informed.
  3. We are happy to accept alterations to pre orders up to 72 hours before your booking.  All alterations must be requested by email and outstanding balances must be paid before the booking date or at the beginning of your function.
  4. Buffets can only be left out for 2 hours due to health safety regulations.
  5. The minimum spend must be met to hire the private function room.

 

Terms and Conditions: Dining at As You Like It

 

We would like to advise you of the following Terms and Conditions that apply to all bookings and must be agreed in advance of any confirmation.

  1. This set of Terms and Conditions forms a contract between ‘the venue’ (Jesmond Leisure Limited trading as As You Like It) and you ‘the Client’. No member of staff has the authority to vary these arrangements verbally and only changes authorised in writing by the Operations Manager will be accepted as valid.
  2. As You Like It reserves the right to release any provisional bookings after a 7 day holding period has elapsed.
  3. DEPOSIT AND PAYMENT: The venue reserves the right to request a non-refundable and non-transferable deposit for all bookings.

A non-refundable deposit will be taken as confirmation of booking.

All prices are inclusive of VAT where applicable and are subject to the rate in operation at the time of the booking. We reserve the right to increase prices in line with any increases in the rate of VAT.

  1. CORKAGE: Unfortunately the client or guests may bring no wines, spirits or food into the Venue for consumption on the premises unless otherwise confirmed in writing with the functions / or Operations Manager.
  2. DAMAGE: The client is responsible to the Venue for any damage caused to the Venue by any act or neglect of the client, subcontractor, employee or guests of the client and shall pay the amount required to make good this damage.
  3. CLIENTS PROPERTY: The Venue is not responsible for any loss or damage to the client or their guest’s property.
  4. CANDLE POLICY: The use of candles/naked flames is prohibited at the venue.
  5. CHANGES BY THE VENUE: Due to circumstances beyond the control of the Venue it may be necessary to change or cancel bookings. Where the change is considered major, as decided by the Venue, you will have the option to accept the change or receive a full refund of any monies paid. The Venue is not responsible for any other costs expenses or damages incurred by the client as a result of the changes.
  6. HELD LIABLE: As You Like It will be liable to you and your guests for injury, loss and damage only where, and to the extent, we have been negligent. Otherwise there shall be no liability whatsoever.
  7. NOT LIABLE: As You Like It will not be liable for failure to comply with any terms & conditions of this agreement where the circumstances are beyond the control of As You Like It, including (without prejudice to the generality of the foregoing) failure of supply of electricity, water or gas, leakage of water, act of God, fire, weather conditions, industrial action, storm, explosion, action of any Government Agency, shortage of goods, strike or lock-out.
  8. Should guests act in an improper or disorderly way, or refuse to comply with reasonable requests from our staff, As You Like It reserves the right to terminate your event. Should this occur, no monies will be refunded to you. The Managers’ decision is final.

 

Terms and Conditions:  Functions at As You Like It

 

We would like to advise you of the following Terms and Conditions that apply to all bookings and must be agreed in advance of any confirmation.

  1. This set of Terms and Conditions forms a contract between ‘the venue’ (Jesmond Leisure Limited trading as As You Like It) and you ‘the Client’. No member of staff has the authority to vary these arrangements verbally and only changes authorised in writing by the Operations Manager will be accepted as valid.
  2. As You Like It reserves the right to release any provisional bookings after a 7 day holding period has elapsed.
  3. DEPOSIT AND PAYMENT: The venue reserves the right to request a non-refundable and non-transferable deposit for all bookings.

A non-refundable deposit will be taken as confirmation of booking.

The pre-spend balance will generally include food and drink packages. This excludes the bar spend on the day.

All prices are inclusive of VAT where applicable and are subject to the rate in operation at the time of the function. We reserve the right to increase prices in line with any increases in the rate of VAT.

 

  1. FINAL NUMBERS & FOOD CHOICES: must be given to the venue four weeks prior to the event. Please note that the minimum numbers and requirements for each function space must be adhered to.
  2. CORKAGE: Unfortunately the client or guests may bring no wines, spirits or food into the Venue for consumption on the premises unless otherwise confirmed in writing with the functions / or Operations Manager.

If food or beverages are brought into the venue for consumption, a charge will be made equal to the Venue’s selling price for that or an equivalent product, which shall be in the absolute determination of the Venue.

 

  1. DAMAGE: The client is responsible to the Venue for any damage caused to the Venue by any act or neglect of the client, subcontractor, employee or guests of the client and shall pay the amount required to make good this damage.
  2. CLIENTS PROPERTY: The Venue is not responsible for any loss or damage to the client or their guest’s property.
  3. CANDLE POLICY: The use of candles/naked flames is prohibited at the venue.
  4. CHANGES BY THE VENUE: Due to circumstances beyond the control of the Venue it may be necessary to change or cancel bookings. Where the change is considered major, as decided by the Venue, you will have the option to accept the change or receive a full refund of any monies paid. The Venue is not responsible for any other costs expenses or damages incurred by the client as a result of the changes.
  5. HELD LIABLE: As You Like It will be liable to you and your guests for injury, loss and damage only where, and to the extent, we have been negligent. Otherwise there shall be no liability whatsoever.
  6. NOT LIABLE: As You Like It will not be liable for failure to comply with any terms & conditions of this agreement where the circumstances are beyond the control of As You Like It, including (without prejudice to the generality of the foregoing) failure of supply of electricity, water or gas, leakage of water, act of God, fire, weather conditions, industrial action, storm, explosion, action of any Government Agency, shortage of goods, strike or lock-out.
  7. Should guests act in an improper or disorderly way, or refuse to comply with reasonable requests from our staff, As You Like It reserves the right to terminate your event. Should this occur, no monies will be refunded to you. The Managers’ decision is final.

 

Terms and Conditions:  Functions at Holy Hobo & Dr’s Lair

  

General

  1. Due to licensing laws we do not permit our guests to consume their own alcohol onto the premises.
  2. We operate a strict “Challenge 25” policy, in accordance with the guidelines set by Northumbria Police. We recommend that anyone fortunate enough to look under 25 brings along their photographic driving license or passport. We hope we do not cause offence to all those not asked for ID.
  3. We do not permit anyone under the age of 18 to be on the premises after 9pm. Exceptions can be made for private parties in the Drs Lair. If your party includes anyone under the age of 18 it is your duty to inform us prior to the party.
  4. We cannot take responsibility for any lost or damaged property and do not have a cloakroom facility on site.
  5. If you are unhappy with any aspect of your experience with us, please let us know at the time so we can resolve the situation for you.

 

Financial

  1. We can provisionally hold areas for up to 14 days, after this we will try and contact you. However if we have not received your deposit in this time we reserve the right to cancel your booking.
  2. Agreed Minimum spends must be paid at least one week in full prior to the event.
  3. 20% of the above will be taken as a deposit to hold the room and date of choice.
  4. In the unlikely event the venue has to cancel your event, a full refund will be available.

 

Dining

  1. Due to food preparation laws, all food consumed on our premises must have been prepared by us. At the discretion of management, we may allow you to provide cakes or sweets.
  2. Menus are subject to change, in the unlikely event that this does happen your party will be informed.
  3. We are happy to accept alterations to pre orders up to 72 hours before your booking. All alterations must be requested by email and outstanding balances must be paid before the booking date or at the beginning of your function.
  4. Buffets can only be left out for 2 hours due to health safety regulations.

 

Terms and Conditions: Dining at Liberty Brown

 

We would like to advise you of the following Terms and Conditions that apply to all bookings and must be agreed in advance of any confirmation.

  1. This set of Terms and Conditions forms a contract between ‘the venue’ Manners (Newcastle) LTD trading as Liberty Brown and you ‘the Client’. No member of staff has the authority to vary these arrangements verbally and only changes authorised in writing by the Operations Manager will be accepted as valid.
  2. Liberty Brown reserves the right to release any provisional bookings after a 7 day holding period has elapsed.
  3. DEPOSIT AND PAYMENT: The venue reserves the right to request a non-refundable and non-transferable deposit for all bookings.

A non-refundable deposit will be taken as confirmation of booking.

All prices are inclusive of VAT where applicable and are subject to the rate in operation at the time of the booking. We reserve the right to increase prices in line with any increases in the rate of VAT.

  1. CORKAGE: Unfortunately the client or guests may bring no wines, spirits or food into the Venue for consumption on the premises unless otherwise confirmed in writing with the functions / or Operations Manager.
  2. DAMAGE: The client is responsible to the Venue for any damage caused to the Venue by any act or neglect of the client, subcontractor, employee or guests of the client and shall pay the amount required to make good this damage.
  3. CLIENTS PROPERTY: The Venue is not responsible for any loss or damage to the client or their guest’s property.
  4. CANDLE POLICY: The use of candles/naked flames is prohibited at the venue.
  5. CHANGES BY THE VENUE: Due to circumstances beyond the control of the Venue it may be necessary to change or cancel bookings. Where the change is considered major, as decided by the Venue, you will have the option to accept the change or receive a full refund of any monies paid. The Venue is not responsible for any other costs expenses or damages incurred by the client as a result of the changes.
  6. HELD LIABLE: Liberty Brown will be liable to you and your guests for injury, loss and damage only where, and to the extent, we have been negligent. Otherwise there shall be no liability whatsoever.
  7. NOT LIABLE: As You Like It will not be liable for failure to comply with any terms & conditions of this agreement where the circumstances are beyond the control of Liberty Brown, including (without prejudice to the generality of the foregoing) failure of supply of electricity, water or gas, leakage of water, act of God, fire, weather conditions, industrial action, storm, explosion, action of any Government Agency, shortage of goods, strike or lock-out.
  8. Should guests act in an improper or disorderly way, or refuse to comply with reasonable requests from our staff, Liberty Brown reserves the right to terminate your event. Should this occur, no monies will be refunded to you. The Managers’ decision is final

 

Terms and Conditions: Dining at William de Percy

 

We would like to advise you of the following Terms and Conditions that apply to all bookings and must be agreed in advance of any confirmation.

  1. This set of Terms and Conditions forms a contract between ‘the venue’ Newton Hall Northumberland LTD trading as William de Percy and you ‘the Client’. No member of staff has the authority to vary these arrangements verbally and only changes authorised in writing by the Operations Manager will be accepted as valid.
  2. William de Percy reserves the right to release any provisional bookings after a 7 day holding period has elapsed.
  3. DEPOSIT AND PAYMENT: The venue reserves the right to request a non-refundable and non-transferable deposit for all bookings.

A non-refundable deposit will be taken as confirmation of booking.

All prices are inclusive of VAT where applicable and are subject to the rate in operation at the time of the booking. We reserve the right to increase prices in line with any increases in the rate of VAT.

  1. CORKAGE: Unfortunately the client or guests may bring no wines, spirits or food into the Venue for consumption on the premises unless otherwise confirmed in writing with the functions / or Operations Manager.
  2. DAMAGE: The client is responsible to the Venue for any damage caused to the Venue by any act or neglect of the client, subcontractor, employee or guests of the client and shall pay the amount required to make good this damage.
  3. CLIENTS PROPERTY: The Venue is not responsible for any loss or damage to the client or their guest’s property.
  4. CANDLE POLICY: The use of candles/naked flames is prohibited at the venue.
  5. CHANGES BY THE VENUE: Due to circumstances beyond the control of the Venue it may be necessary to change or cancel bookings. Where the change is considered major, as decided by the Venue, you will have the option to accept the change or receive a full refund of any monies paid. The Venue is not responsible for any other costs expenses or damages incurred by the client as a result of the changes.
  6. HELD LIABLE: William de Percy will be liable to you and your guests for injury, loss and damage only where, and to the extent, we have been negligent. Otherwise there shall be no liability whatsoever.
  7. NOT LIABLE: William de Percy will not be liable for failure to comply with any terms & conditions of this agreement where the circumstances are beyond the control of William de Percy, including (without prejudice to the generality of the foregoing) failure of supply of electricity, water or gas, leakage of water, act of God, fire, weather conditions, industrial action, storm, explosion, action of any Government Agency, shortage of goods, strike or lock-out.
  8. Should guests act in an improper or disorderly way, or refuse to comply with reasonable requests from our staff, William de Percy reserves the right to terminate your event. Should this occur, no monies will be refunded to you. The Managers’ decision is final.

 

Accommodation at Apartment Group

Accommodation terms and conditions for bookings at William de Percy, Joiners Arms.

 

Payment

Full payment for any bedroom reservation is taken at time of booking.

 

Cancellation policy

You are able to cancel your bedroom reservation eight weeks prior to your date of arrival free of charge, anything cancelled within the 8 weeks window is non-refundable and non-transferable”

 

 

Weddings at Apartment Group

TERMS AND CONDITIONS – As You Like It Weddings

We would like to advise you of the following Terms and Conditions that apply to all bookings and must be agreed in advance of any confirmation.

 

  1. This set of Terms and Conditions forms part of the contract along with the Wedding Expenditure Schedule document which is signed between ‘the venue’ (Jesmond Leisure Limited trading as As You Like It) and you ‘the Client’. No member of staff has the authority to vary these arrangements verbally and only changes authorised in writing by the Operations Manager will be accepted as valid.
  2. All bookings will be treated as provisional until the Venue receives the wedding contract, signed by the Client, along with the requisite funds (the deposit). The Venue does not accept proof of posting as proof of receipt.
  3. As You Like It reserves the right to release any provisional bookings after the ONE week holding period has elapsed without notification.
  4. DEPOSIT AND PAYMENT: The venue reserves the right to request a non-refundable and non-transferable deposit for all bookings.

A non-refundable deposit of £500 will be taken as confirmation of booking. 50% of the pre-spend balance is then due 6 months prior to the event. The final pre-spend balance for your wedding is due 4 weeks before the event. We reserve the right to charge the minimum guest numbers, minimum pre-spends and prices stated in the wedding brochure.

The pre-spend balance will be agreed with your Wedding Coordinator and will generally include venue hire, and food and drink packages. This excludes the bar spend on the day.

All prices are inclusive of VAT where applicable and are subject to the rate in operation at the time of the function. We reserve the right to increase prices in line with any increases in the rate of VAT.

 

  1. CANCELLATION: All cancellations must be made in writing. Charges will be made as a percentage of the total booking value in accordance with the table below:

 

CANCELLATION NOTICE PRIOR TO

THE EVENT

CHARGE
Point of booking – 6 months DEPOSIT
6-1 months 50% of balance
Less than 1 month 100% of balance

 

  1. FINAL NUMBERS: must be given to the venue four weeks prior to the event and/or during your final wedding meeting. Your minimum adult guest numbers agreed upon booking must be applied to your final numbers given.
  2. CORKAGE: Unfortunately the client or guests may bring no wines, spirits or food into the Venue for consumption on the premises unless otherwise confirmed in writing with the Wedding Coordinator and / or Operations Manager. This includes any items used as favours.

If food or beverages are brought into the venue for consumption, a charge will be made equal to the Venue’s selling price for that or an equivalent product, which shall be in the absolute determination of the Venue.

Regrettably any such charges must be met by the bridal party.

  1. WEDDING MENUS: 100% of total guests for an evening buffet must be catered for.
  2. SERVICE CHARGE: A discretionary service charge of 2% of your total bill will be added to your final invoice.
  3. ENTERTAINMENT: As You Like It reserves the right to approve any externally arranged entertainment, services or activities that you have booked. It is the responsibility of the third party to provide all risk assessments and insurance for all activities conducted on site; all must be provided on request. Any band or musician must comply with the terms stated within the public entertainment code of conduct.
  4. DAMAGE: The client is responsible to the Venue for any damage caused to the Venue by any act or neglect of the client, subcontractor, employee or guests of the client and shall pay the amount required to make good this damage.
  5. CLIENTS PROPERTY: The Venue is not responsible for any loss or damage to the client or their guest’s property.

 

All possessions will be available for collection from the venue on the following morning until 12.00pm.

 

  1. CANDLE POLICY: The use of candles/naked flames is prohibited at the venue.
  2. CHANGES BY THE VENUE: Due to circumstances beyond the control of the Venue it may be necessary to change or cancel bookings. Where the change is considered major, as decided by the Venue, you will have the option to accept the change or receive a full refund of any monies paid. The Venue is not responsible for any other costs expenses or damages incurred by the client as a result of the changes.
  3. HELD LIABLE: As You Like It will be liable to you and your guests for injury, loss and damage only where, and to the extent, we have been negligent. Otherwise there shall be no liability whatsoever.
  4. NOT LIABLE: As You Like It will not be liable for failure to comply with any terms & conditions of this agreement where the circumstances are beyond the control of As You Like It, including (without prejudice to the generality of the foregoing) failure of supply of electricity, water or gas, leakage of water, act of God, fire, weather conditions, industrial action, storm, explosion, action of any Government Agency, shortage of goods, strike or lock-out.
  5. WEDDING PARTY: Should guests act in an improper or disorderly way, or refuse to comply with reasonable requests from our staff, As You Like It reserves the right to terminate your event. Should this occur, no monies will be refunded to you. The Managers’ decision is final.

 

TERMS & CONDITIONSNEWTON HALL (NORTHUMBERLAND) LTD

 

We would like to advise you of the following Terms and Conditions that apply to all bookings and must be agreed in advance of any confirmation. By signing the contract which consists of your Accommodation details and Wedding Expenditure Schedule, you agree that you have read and agreed to these Terms and Conditions.

 

  1. This set of Terms and Conditions forms part of the contract along with the wedding expenditure schedule which is signed between ‘the Hotel’ ((Newton Hall (Northumberland) Ltd)) and you ‘the Client’. No member of staff has the authority to vary these arrangements verbally and only changes authorised in writing by the company’s finance director are valid.
  2. All bookings will be treated as provisional until the Hotel receives the contract and wedding expenditure schedule, signed by the Client, along with the requisite funds (the deposit). The Hotel does not accept proof of posting as proof of receipt.
  3. The Hotel reserves the right to release any provisional bookings after the one week holding period has elapsed without notification.
  4. DEPOSIT AND PAYMENT: The Hotel requires a non-refundable deposit for all bookings.

A non-refundable deposit of £1,000.00 will be taken upon confirmation of booking.

The pre-spend balance will be agreed with your Wedding Coordinator and excludes bedrooms costs and the bar spend on the day.

25% of the pre-spend balance is then due 9 months prior to the event. A further 25% is then due 6 months before the event, with the final pre-spend balance due 1 months before the event. We reserve the right to charge the minimum guest numbers, pre-spend and menu prices as stated in your wedding expenditure agreement.

Estimated guest numbers are required in conjunction with confirming your booking. Final guest numbers and menu choices must be given to the hotel no later than 4 weeks prior to the event, in conjunction with the final payment.

All prices are inclusive of VAT where applicable and are subject to the rate in operation at the time of the function. We reserve the right to increase prices in line with any increases in the rate of VAT.

 

  1. CANCELLATION: All cancellations must be made in writing. Charges will be made as a percentage of the total booking value in accordance with the table below:

 

CANCELLATION NOTICE PRIOR

TO THE EVENT BY THE CLIENT

CHARGE
Point of booking – 9 months DEPOSIT
9-6 months 25% of balance
6-1 months 50% of balance
Less than 1 month 100% of balance

 

  1. CHANGE OF DATE: If the Client changes the wedding date a further, non-refundable deposit of £1,000 is required. If the Client’s original wedding date is re-sold to the agreed minimum pre-spend as stated by the Hotel, their initial £1,000 deposit will be credited to the Client’s account when making the final payment due 4 weeks prior to the event.
  2. CORKAGE: Neither the Client nor any guests may bring any alcoholic drinks or food into the Hotel for consumption on the premises. This includes any items used as liquid favours. The Client is required to pay a deposit of £200 no later than 4 weeks before the date of the wedding, which will be refunded in the event that the Hotel is satisfied that the Client is not in breach of this clause 7.  If food or alcoholic drinks are brought into the Hotel for consumption, the Client will not be refunded.
  3. WEDDING MENUS: The Hotel does not permit outside catering. A day and evening reception must be held and catered for from the Hotel’s wedding food brochure unless agreed differently by your wedding coordinator in writing. 100% of total guests for your evening catering must be catered for. A maximum of 5 alcoholic drinks per guest may be included in the contracted minimum pre-spend amount.
  4. BEDROOM RESERVATIONS: Upon payment of the non-refundable wedding deposit, the Client will be entitled to use of the 15 Main Hall bedrooms on their wedding night with check in from 3.00pm (the minimum contracted number of bedrooms will be dependent on the size and date of your wedding).

 

Any outer-buildings (including the Courtyard Bedrooms, Castle View Cottage and all bedrooms at the Hotels sister venue ‘The Joiner’s Arms’) are not included within exclusivity. The Hotel reserves the right to final discretion on the occupancy of these rooms.

All contracted Main Hall bedrooms must be paid in full (per room, per night) no later than 8 weeks preceding the event to confirm the booking. All payments are non-refundable.

The Client will be charged for any Main Hall bedrooms agreed in their minimum reservation levels, but in respect of which a payment has not been paid, when making their final payment (four weeks prior to event). Should guests subsequently take these Main Hall bedrooms the Client will be reimbursed accordingly.

The Client must select upon returning their contract, how many of the Courtyard Bedrooms they wish to occupy the night before their wedding with check in from 5.00pm. Any bedrooms not selected or failure to complete the document will result in the automatic release of these Courtyard Bedrooms for general sale. All contracted Courtyard Bedrooms must be paid in full (per room per night) no later than 8 weeks preceding the event to confirm the booking. All payments are non-refundable.

The Client will be charged for any Courtyard Bedrooms agreed in their contract, but not taken, when making their final payment (four weeks prior to event). Should guests subsequently take these Courtyard bedrooms the Client will be reimbursed accordingly.

 

  1. ENTERTAINMENT: The Hotel reserves the right to approve any externally arranged entertainment, services or activities booked by the Client and provided by a third party. It is the responsibility of the third party to provide all risk assessments and insurance for all activities conducted on site; all must be provided on request. Any band or musician must comply with the terms stated within the Hotel’s entertainment policy.
  2. DAMAGE: The Client is responsible to the Hotel for any damage caused to the Hotel (including guest bedrooms, gardens and grounds) by any act or neglect of the Client, subcontractor, employee or guests of the Client and shall pay the amount required to make good this damage.
  3. CLIENTS PROPERTY: The Hotel is not responsible for any loss or damage to the property of the Client or their guests. This includes any wedding presents (including any monies), regardless of location. All possessions will be available for collection from the venue on the following morning until 10am.
  4. CANDLE POLICY: The use of candles/naked flames is prohibited at the venue in all areas inside and the grounds.

CHANGES BY THE HOTEL: Due to circumstances beyond the control of the Hotel it may be necessary to change or cancel bookings. Subject to clause 17, in the event of a change to the booking made by the Hotel which the Hotel, in its sole discretion, considers a major change, the Client will have the option to accept the change or to cancel the booking and receive a full refund of any monies paid. The Hotel is not responsible for any other costs expenses or damages incurred by the Client as a result of any cancellation or change to the booking.

  1. HELD LIABLE: Except in the case of death or personal injury caused by the Hotel’s negligence, the Hotel will not be liable to the Client or their guests for any injury, loss and damage.
  2. NOT LIABLE: The Hotel will not be liable for any failure or delay in performance of this agreement or any failure to comply with these Terms & Conditions which is caused by circumstances which are beyond the reasonable control of the Hotel, including (but not limited to) the failure of supply of electricity, water or gas; leakage of water; act of God; fire; weather conditions; industrial action; storm; explosion; action of any Government Agency; shortage of goods; strike or lock-out.
  3. WEDDING PARTY: Should the guests of the Client act in an improper or disorderly way, or refuse to comply with reasonable requests from staff, the Hotel reserves the right to terminate the Client’s stay or event. In the event of termination under this clause 17, no refund will be made to the Client. The Hotel’s decision is final.
  4. ALTERATIONS: The Client acknowledges that the Hotel may change the internal and external appearance of the accommodation and/or public areas of the venue from time to time which may include building works. For the avoidance of doubt, such changes shall not be considered a major change for the purposes of clause 14.  The Client further acknowledges that the internal and external appearance of the venue may change between the date of booking and the wedding date.

 

TERMS & CONDITIONS – LE PETIT CHATEAU

NEWTON HALL (NORTHUMBERLAND) LTD

We would like to advise you of the following Terms and Conditions that apply to all bookings and must be agreed in advance of any confirmation. By signing the contract which consists of your Accommodation details and Wedding Expenditure Schedule, you agree that you have read and agreed to these Terms and Conditions.

  1. This set of Terms and Conditions forms part of the contract along with the wedding expenditure schedule which is signed between ‘the Hotel’ ((Le Petit Chateau, trading as Newton Hall (Northumberland) Ltd)) and you ‘the Client’. No member of staff has the authority to vary these arrangements verbally and only changes authorised in writing by the company’s finance director are valid.
  2. All bookings will be treated as provisional until the Hotel receives the contract and wedding expenditure schedule, signed by the Client, along with the requisite funds (the deposit). The Hotel does not accept proof of posting as proof of receipt.
  3. The Hotel reserves the right to release any provisional bookings after the one week holding period has elapsed without notification.
  4. DEPOSIT AND PAYMENT: The Hotel requires a non-refundable deposit for all bookings.

 

A non-refundable deposit of £1,000.00 will be taken upon confirmation of booking.

The pre-spend balance will be agreed with your Wedding Coordinator and excludes bedrooms costs and the bar spend on the day.

25% of the pre-spend balance is then due 9 months prior to the event. A further 25% is then due 6 months before the event, with the final pre-spend balance due 1 months before the event. We reserve the right to charge the minimum guest numbers, pre-spend and menu prices as stated in your wedding expenditure agreement.

Estimated guest numbers are required in conjunction with confirming your booking. Final guest numbers and menu choices must be given to the hotel no later than 4 weeks prior to the event, in conjunction with the final payment.

All prices are inclusive of VAT where applicable and are subject to the rate in operation at the time of the function. We reserve the right to increase prices in line with any increases in the rate of VAT.

 

  1. CANCELLATION: All cancellations must be made in writing. Charges will be made as a percentage of the total booking value in accordance with the table below:

 

CANCELLATION NOTICE PRIOR

TO THE EVENT BY THE CLIENT

CHARGE
Point of booking – 9 months DEPOSIT
9-6 months 25% of balance
6-1 months 50% of balance
Less than 1 month 100% of balance

 

  1. CHANGE OF DATE: If the Client changes the wedding date a further, non-refundable deposit of £1,000 is required. If the Client’s original wedding date is re-sold to the agreed minimum pre-spend as stated by the Hotel, their initial £1,000 deposit will be credited to the Client’s account when making the final payment due 4 weeks prior to the event.
  2. CORKAGE: Neither the Client nor any guests may bring any alcoholic drinks or food into the Hotel for consumption on the premises. This includes any items used as liquid favours. The Client is required to pay a deposit of £200 no later than 4 weeks before the date of the wedding, which deposit will be refunded in the event that the Hotel is satisfied that the Client is not in breach of this clause 7.  If food or alcoholic drinks are brought into the Hotel for consumption, the Client will not be refunded.
  3. WEDDING MENUS: The Hotel does not permit outside catering. A day and evening reception must be held and catered for from the Hotel’s wedding food brochure unless agreed differently by your wedding coordinator in writing. 100% of total guests for your evening catering must be catered for. A maximum of 5 alcoholic drinks per guest may be included in the contracted minimum pre-spend amount.
  4. BEDROOM RESERVATIONS: Upon payment of the non-refundable wedding deposit, the Client will be entitled to use of Le Petit Chateau bedrooms on their wedding night with check in from 3.00pm (the minimum contracted number of bedrooms will be dependent on the size and date of your wedding). The Hotel reserves the right to final discretion on the occupancy of any bedrooms you have not been contracted to.

All contracted bedrooms must be paid in full (per room, per night) no later than 8 weeks preceding the event to confirm the booking. All payments are non-refundable.

The Client will be charged for any bedrooms agreed in their minimum reservation levels, but in respect of which a payment has not been paid, when making their final payment (four weeks prior to event). Should guests subsequently take these bedrooms the Client will be reimbursed accordingly.

The Client must select upon returning their contract, how many of the Bridal Bedrooms they wish to occupy the night before their wedding with check in from 5.00pm. Any bedrooms not selected or failure to complete the document will result in the automatic release of these Bridal Bedrooms for general sale. All contracted Bridal Bedrooms must be paid in full (per room per night) no later than 8 weeks preceding the event to confirm the booking. All payments are non-refundable.

The Client will be charged for any Bridal Bedrooms agreed in their contract, but not taken, when making their final payment (four weeks prior to event). Should guests subsequently take these Bridal bedrooms the Client will be reimbursed accordingly.

 

  1. ENTERTAINMENT: The Hotel reserves the right to approve any externally arranged entertainment, services or activities booked by the Client and provided by a third party. It is the responsibility of the third party to provide all risk assessments and insurance for all activities conducted on site; all must be provided on request. Any band or musician must comply with the terms stated within the Hotel’s entertainment policy.
  2. DAMAGE: The Client is responsible to the Hotel for any damage caused to the Hotel (including guest bedrooms, gardens and grounds) by any act or neglect of the Client, subcontractor, employee or guests of the Client and shall pay the amount required to make good this damage.
  3. CLIENTS PROPERTY: The Hotel is not responsible for any loss or damage to the property of the Client or their guests. This includes any wedding presents (including any monies), regardless of location. All possessions will be available for collection from the venue on the following morning until 10am.
  4. CANDLE POLICY: The use of candles/naked flames is prohibited at the venue in all areas inside and the grounds.
  5. CHANGES BY THE HOTEL: Due to circumstances beyond the control of the Hotel it may be necessary to change or cancel bookings. Subject to clause 17, in the event of a change to the booking made by the Hotel which the Hotel, in its sole discretion, considers a major change, the Client will have the option to accept the change or to cancel the booking and receive a full refund of any monies paid. The Hotel is not responsible for any other costs expenses or damages incurred by the Client as a result of any cancellation or change to the booking.
  6. HELD LIABLE: Except in the case of death or personal injury caused by the Hotel’s negligence, the Hotel will not be liable to the Client or their guests for any injury, loss and damage.
  7. NOT LIABLE: The Hotel will not be liable for any failure or delay in performance of this agreement or any failure to comply with these Terms & Conditions which is caused by circumstances which are beyond the reasonable control of the Hotel, including (but not limited to) the failure of supply of electricity, water or gas; leakage of water; act of God; fire; weather conditions; industrial action; storm; explosion; action of any Government Agency; shortage of goods; strike or lock-out.
  8. WEDDING PARTY: Should the guests of the Client act in an improper or disorderly way, or refuse to comply with reasonable requests from staff, the Hotel reserves the right to terminate the Client’s stay or event. In the event of termination under this clause 17, no refund will be made to the Client. The Hotel’s decision is final.
  9. ALTERATIONS: The Client acknowledges that the Hotel may change the internal and external appearance of the accommodation and/or public areas of the venue from time to time which may include building works. For the avoidance of doubt, such changes shall not be considered a major change for the purposes of clause 14.  The Client further acknowledges that the internal and external appearance of the venue may change between the date of booking and the wedding date.