Lauren McQuillan – Supervisor - As You Like It
What’s been your favourite project you’ve worked on at Apartment Group?
Working at As You Like It has definitely pushed me to endeavour on personal projects that I initially thought were far beyond my abilities and I am so grateful to the extensive training and support that I have received over the years, allowing me to eventually progress to supervisor. I have especially enjoyed opportunities regarding cross-training. I first started at this venue as a member of the wedding team with virtually no bar experience in 2016 and have since managed to learn so much about the bar over the past few years, allowing me to have full confidence in providing a consistently good service to both my colleagues and customers on both bar and floor. Each ‘floor’ of the venue presents challenges and acquiring the knowledge to overcome them has definitely been enjoyable; I am thankful for the opportunity to work with such fluidity between bar and floor as it keeps the job exciting as you’re able to experience every aspect of service.
What do you love most about your job?
I love my job because the venue care about not only my professional growth, but my personal growth too, As You Like It has been especially supportive and accommodating throughout my academic studies and there is a genuine spirit of cooperation and shared goals all revolving around helping one another, this has definitely manifested into my life outside of As You Like it as working for this venue has made me realise what you can achieve with a positive attitude! Not to mention, As You Like It is such a versatile venue and one of my favourite aspects over the years has been working weddings; I love the fact that each individual day is filled with the start of all the couples possibilities and in a small way I am a part of that! This enjoyment of creating an experience that guests won’t forget, even with smaller gestures and in different parts of the venue, is definitely something that I love doing as it becomes less about simply serving a customer and more about making their day via a personable and authentic experience – there’s nothing better than putting a smile on someone’s face!
What makes Apartment Group different?
There is such an enormous scope across the Apartment Group with reference to opportunities for progression, challenges and new skills. Each venue is completely different and everywhere you go, the people you meet and work with are always so kind and approachable! The training is also so helpful and thorough and, no matter the level of experience you have in hospitality there is always something new that you can learn from the Apartment Group!
Lauren's Words of Wisdom...
“Hospitality is simply an opportunity to show love and care; always give people more
than they expect to get!”
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