Ellen Wilkin - Housekeeping Manager, Newton Hall
- March 2013- Housekeeper (Newton Hall)
- June 2014- Housekeeping supervisor (Newton hall/Joiners)
- October 2017- Housekeeping Manger (Newton Hall/Joiners)
What’s been your favourite project you’ve worked on at Apartment Group?
When I started at Newton Hall in 2013 as a housekeeper, little did I know my ongoing project would be working my way up the ladder. By 2015 I was promoted to housekeeping supervisor and gaining so much knowledge and learning essential management skills. When I became the head housekeeper in 2017 it felt like all my hard work had paid off and I could finally put all my knowledge to the test. In my short time as a Manager I have completely changed the structure of my team and I look forward to the future, striving for the best Newton hall.
What do you love most about your job?
My job keeps me on my toes, I’m always trying to come up with new ways to enhance the guest experience. When I get constant positive feedback this gives me great job satisfaction. Seeing genuinely happy guests who have enjoyed themselves makes it all worthwhile.
What makes Apartment Group different?
The Apartment Group see the best in its employees and allow for progression and growth. I am proof that with a little hard work and guidance you can get to where you want to be. I have also been allowed to attend the awards ceremonies and reap the benefits of mine and my team’s hard work. I am proud of my achievements so far within the Apartment Group but keep striving for even better and even more awards.
Ellen's Words of Wisdom...
Anything is possible if you just believe, work hard and you’ll succeed.
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